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©2020 Veelow Ltd

SHIPPING & RETURNS

Shipping Policy

POSTAGE
 

Delivery is by Royal Mail, 2nd Class postal service.

 

For local deliveries customers are welcome to collect from us.  Please email contact@veelow.co.uk if you wish to collect items from us directly.

All orders placed before 2pm we ship the same day, where possible. If an item is out of stock we'll contact you by email to offer an exchange or refund.

Collection point:

23 Binghill Road,
Milltimber, Aberdeen,
AB13 0JA

PACKAGING

As a sustainable store we try to minimise plastic in our packaging, and consciously work to reduce filler packaging where possible. We use kraft paper tape which is more eco-friendly as it is compostable and degrades naturally within a few weeks. 

Return & Exchange Policy

We can offer a refund or exchange upon receipt of the purchase. Please email contact@veelow.co.uk to let us know the reason for return and estimated delivery. Veelow cannot pay for postage on returns.

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