SHIPPING & RETURNS
Delivery is by Royal Mail, 2nd Class postal service.
For local deliveries customers are welcome to collect from us. Please email if you wish to collect items from us directly.
All orders placed before 2pm we ship the same day, where possible. If an item is out of stock we'll contact you by email to offer an exchange or refund.
23 Binghill Road,
As a sustainable store we try to minimise plastic in our packaging, and consciously work to reduce filler packaging where possible. We use kraft paper tape which is more eco-friendly as it is compostable and degrades naturally within a few weeks.
Return & Exchange Policy
We can offer a refund or exchange upon receipt of the purchase. Please email to let us know the reason for return and estimated delivery. Veelow cannot pay for postage on returns.